State Farm® Insurance Agent Austin Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Christian White
September 29, 2026
"Talked to Cole and he worked with me to get the cheapest insurance for me I will recommend him if you need State Farm insurance"
"Wow, thank you for the 5-star review, Christian! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Stephanie Biddick
September 29, 2026
"We've been in the middle of a complicated claim on our home and have been working with BJ Austin at this office--WOW!! Not only has she been helpful, I can count on her to follow up and keep me up to date. She has been a great liaison for us and we've appreciated her time and patience."
"Hi Stephanie, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Austin Jones, Your State Farm Agent "
Justin Reynolds
September 19, 2026
"Great insurance agent he got with me and helped me get a policy that I could afford i would recommend him to others"
"Wow, thank you for the 5-star review, Justin! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Benjamin Mefford
September 16, 2026
"Very patient and helpful"
"Thanks so much, Benjamin! We’re glad we could take the time to help and make the process easy for you. We appreciate the 5-star review!"
Freddy Olmos
September 11, 2026
"Quick response and knew exactly what I needed made life really easy."
"Thank you, Freddy! We’re glad we could get you a great price and make the insurance process quick and easy. We really appreciate you choosing our team!"
Brad
September 9, 2026
"Cole made it so quick n easy with the best price thank you sir"
"Thanks, Brad! We love hearing that Cole made everything quick and easy while helping you find a great price. We appreciate your business and the 5-star review!"
Emma Ewton
September 9, 2026
"I am a scared and overwhelmed first time home buyer. Cole made getting our homeowners insurance easy and took one more thing off our plate. He stayed on top of everything and made sure I understood what I was getting. I really appreciate all of his help and would absolutely recommend him to anyone!"
"Thank you so much, Emma! Buying your first home can feel overwhelming, and we’re so glad Cole was able to make the insurance side of things easy and give you one less thing to worry about. Congratulations on the new home, and thank you for trusting our team!"
Mary O
September 8, 2026
"My son referred me to Sterling at State Farm. He got me set up on insurance for 2 vehicles that I had recently inherited. He took time to listen to me and had the insurance coverage done in no time. I am so pleased that I got to work with such a great young man. Thank you!"
"Thank you, Mary! We’re glad Sterling was able to help get your vehicles taken care of and make the process easy. We truly appreciate your son’s referral and the opportunity to help you!"
KyLeyne Fox
September 8, 2026
"Great service wonderful responsive agent Stirling was the best!"
"Thank you, KyLeyne! We’re so glad Sterling provided great, responsive service and helped you find a great price. We appreciate the kind words and your 5-star review!"
Amanda Boren
September 8, 2026
"Sterling was amazing! He really took the time to make sure we had the coverage we needed and answered all my questions."
"Thank you, Amanda! We love hearing that Sterling took the time to make sure you had the right coverage and answered all of your questions along the way. We appreciate you trusting our team with your insurance!"
Jacob Tarter
September 1, 2026
"BJ and Cole are amazing!!"
"Thanks, Jacob! We couldn’t agree more—BJ and Cole are awesome! We appreciate you taking the time to leave them a shoutout and a 5-star review!"
Lida Perez
August 28, 2026
"Joe at Austin Jones Statefarm is a phenomenal agent and helped us get the best coverage possible! Highly recommend asking for Joe!"
"Thank you so much, Lida! We’re thrilled to hear Joe helped you find the right coverage and took great care of you. We appreciate the recommendation and are lucky to have Joe on our team!"
Xenia Knight
August 28, 2026
"Great personality, very professional, the whole process was fast and very simple. He helped me save on my car insurance and I'm am very happy with the service"
"Thank you, Xenia! We’re so glad we could make the process fast and simple while helping you save on your insurance. We truly appreciate you trusting our team!"
Christian Hart
August 28, 2026
"Cole and Bj we’re both amazing and very patient with me as this is my first time ever getting insurance very friendly 10/10 people"
"Thanks, Christian! We’re glad Cole and BJ made your first experience getting insurance an easy one. We appreciate the 10/10 and are happy to have you with our agency!"
Cassandra Wright
August 26, 2026
"I've been with this office for a number of years and I've always received top notch service. Ryder is very knowledgeable, thorough, and pleasant to work with."
"Thank you, Cassandra! It means a lot to hear that after being with our office for several years, you continue to receive the level of service we strive for. We appreciate your loyalty and are lucky to have Ryder taking great care of you!"
Eli
August 20, 2026
"Lora was very helpful and quick to add a new car to my policy!"
"Thank you for the wonderful review, Eli! We’re so glad to hear Lora was attentive and helpful during your visit. We look forward to serving you again! - Austin "
Adam Mautino
August 11, 2026
"We saved over over $1200 on car and home insurance going from Traveler’s home insurance and progressive car insurance. On top of that we increased the coverage we have. Overall great experience. Sterling Thomas was the one who helped us and was incredibly informative. We were able to tailor our coverage and deductibles to what we wanted, while staying under budget. The whole time Sterling listened and advised he stayed friendly and pleasant. Great experience!"
"Thank you, Adam! We love hearing that Sterling was able to help you save while also improving your coverage. Taking the time to understand what you need and building coverage around that is exactly what we strive for. We truly appreciate you trusting our team with your home and auto insurance!"
Shannon Ostrye
August 10, 2026
"Professional and Kind! Luis is very much informed of current coverage availability for all needs including personals like golf clubs and laptops! Committed to communicating with us so you never have to wonder if savings are available or what’s new in the Insurance business!!"
"Thank you, Shannon! We’re so glad Luis continues to keep you informed and makes sure you’re aware of new coverage and savings opportunities. We appreciate your trust in Luis and our team!"
Linsey Lee
August 10, 2026
"Luis was awesome! He helped me add a second auto policy and made the process easy and quick!!"
"Thanks, Linsey! We’re glad Luis made adding your second vehicle quick and easy. We appreciate the kind words and your 5-star review!"
Aaron Anderson
August 7, 2026
"Friendly and got me rolling on insurance pretty fats"
"Thank you, Aaron! We’re glad our team could make getting your insurance set up quick and easy. We appreciate you choosing our agency!"
hahns gruber
August 2, 2026
"I had a good experience with Sterling."
"Thank you for the 5-star review! We’re glad Sterling provided a great experience and helped you with your vehicle insurance. We appreciate your business!"
Molly Coleman
July 31, 2026
"I have always had a great experience dealing with Austin Jones office. The staff goes above and beyond to make sure their providing the best service to their customers. I'd definitely recommend them to friends and family."
"Thank you so much, Molly! It means a lot to hear that you’ve consistently had a great experience with our office. Our team works hard to go above and beyond, and we truly appreciate your recommendation to friends and family!"
Lucy Wullenweber
July 29, 2026
"Luis was great at helping me explore every option of car insurance to fit my budget! Very kind and knowledgeable! I would recommend this place to anyone."
"Thank you, Lucy! We’re glad Luis took the time to walk through your options and help find coverage that fit your budget. We appreciate the recommendation and are lucky to have Luis on our team!"
Mark Emon
July 10, 2026
"Austin took really good care of me! I was able to save $50+ a month on my car insurance."
"Thanks, Mark! I’m glad we were able to take great care of you and help save you over $50 a month on your car insurance. We really appreciate you trusting our office!"
Treyla Bence
July 8, 2026
"Sterling was very friendly and got me a much lower payment than my old insurance. He was very knowledgeable and helpful with helping me choose the right option for me and my car. Definitely recommend him for your insurance needs!"
"Thank you, Treyla! We’re so glad Sterling was able to help lower your payment while taking the time to explain your options and find the right fit for you. We appreciate the recommendation and your trust in our team!"