State Farm® Insurance Agent Austin Jones

"Thank you for your kind review, Daniel! I’m glad Cole was able to help with your home and auto policies. We appreciate you taking the time to share your experience. - Austin "

"Thank you for the 5-star review, Naomi! We’re glad our team could assist and provide support when needed. We appreciate your recommendation. - Austin "

"Thank you, Billie, for your fantastic review! We're thrilled to hear that you found our team efficient and helpful. Providing top-notch service is our priority, and we're delighted that we met your expectations. Please don't hesitate to reach out if we can help you with anything else. We appreciate your kind words and your confidence in our team! - Austin"

"Gina, thank you for your kind review! I’m glad Luis could provide the service and support you were looking for. We truly appreciate your recommendation and are so happy to have you as part of our State Farm family! - Austin "

"Pasty, we really appreciate you sharing your experience! I’m glad me and the team could take the time to help and make everything clear for you. It’s great to know the process went smoothly, and we’re always here if you need anything else! - Austin "

"Destiny, thank you for the kind review! I’m so glad Sterling could make getting life insurance straightforward and easy to understand. It’s wonderful to hear that the process was smooth, and we really appreciate your feedback! - Austin "

"Lisa, thank you for the 5-star review! I’m glad BJ and I could assist and make sure everything was handled thoroughly. It means a lot to hear that our professionalism and care made a difference, and we truly appreciate your kind words! - Austin "

"Brandon, thank you for your kind review! We’re glad to hear you felt well taken care of and that our team could help you get the coverage that fits your needs. We truly appreciate your recommendation! - Austin "

"Janae, thank you for sharing your experience! I’m thrilled to hear that Lora could help you navigate everything and answer all your questions. She truly enjoys making things easier for our customers, and it’s wonderful to hear that her care made a difference for you. - Austin "

"Thank you for your kind review, Anthony! I’m glad Lora has been able to provide patient and helpful support each time you’ve spoken with her. Our team truly enjoys making the process easy and stress-free, and it’s wonderful to hear that you’ve had such a positive experience. - Austin"

"Lee, thank you for sharing your experience! I’m thrilled to hear that BJ went above and beyond for you and your family. It’s wonderful to know you felt supported with your home and auto coverage. - Austin "

"Brandon, thank you so much for the 5-stars! I’m thrilled to hear that Sterling consistently goes above and beyond. His knowledge and dedication truly make a difference, and we’re lucky to have him on the team. - Austin"

"Ricardo, thank you! I’m so glad Cole was able to make your experience quick, smooth, and enjoyable. Your recommendation means the world to us, and we’re excited to keep helping you and anyone you send our way! - Austin "

"Rosveisy, muchas gracias por tus amables palabras. Nos alegra saber que tu experiencia con nuestro equipo fue excelente y que todo se gestionó de manera rápida y profesional. ¡Agradecemos mucho tu apoyo! - Austin "

"Natalie, thank you for your kind words! I’m glad our team, including Lora, could provide clear explanations and strong support throughout the process. We truly appreciate your recommendation and are always here to help with your insurance needs. - Austin "

"Yami, thank you for the great review! I’m glad to hear you’ve had a positive insurance experience with our team. Being helpful and proactive is what we strive for, and we truly appreciate your support! - Austin "

"Matthew, Thank you for the great feedback about our team. We appreciate your recommendation! - Austin"

"Thank you for trusting our business! - Austin"

"Wayne, Thank you for taking the time to leave a thoughtful review! We appreciate the recommendation. - Austin"

"James, thank you for your kind words! I’m glad BJ was able to help assist you in finding the right homeowners insurance for your unique needs. We truly appreciate your feedback and look forward to assisting you in the future! - Austin "

"Thank you so much for the 5-star review, Brynn! We're so glad Lora could make setting up your Drive Safe and Save quick and easy. She takes pride in providing patient and helpful service, and your kind words truly mean a lot to us! If you ever need anything, don't hesitate to reach out! -Austin"

"Hi Michael, Thank you for sharing your feedback. We want to clarify a few points based on our records to ensure accuracy. When you first contacted us, you confirmed you and your sons address we had on file. We issued the policies using that address. Later, you called expressing concern that the policies were written with the wrong address. Upon your request, we promptly corrected the policies and forwarded the necessary information to an agent in Kansas City to ensure proper handling for the out of state policy. Shortly after, you requested cancellation of all policies, which we processed immediately. The refund was issued to the confirmed address on file at that time. We have no record of your ex-wife’s address in our system, nor was it used for any correspondence or refund. If there is any discrepancy outside of our control, we welcome the opportunity to investigate further. Our goal is to provide clear and accurate service, and we regret any frustration you experienced. Please feel free to contact us directly if you’d like to discuss this further. -Austin "

"Thank you so much for the 5-star review, Terry! We are thrilled to hear that Trey provides such professional, responsive, and trustworthy service. Knowing he takes the time to explain coverage clearly and genuinely looks out for your best interests is exactly what we strive for. We truly appreciate your high recommendation and support! If you ever need anything else, please don't hesitate to reach out! -Austin"