State Farm® Insurance Agent Austin Jones

"Joe clearly answered my question on a life insurance policy. The question on my auto insurance was mote complicated and Joe went the extra.mile and initiated a zoom session to walk me through the policy changes and resulting billing changes."

"I have had State Farm insurance off and on for years. But the insurance agent makes all the difference. Austin Jones, and the employees that work for him go above and beyond to make sure that their customers are covered. I called to make my insurance payment and I spoke with Joe, one of Austin‘s agents, who went above his duties to figure out why I had duplicate policies. He even went out of his way & called me back to let me know what the issue was and then fixed the issue, which gave me piece of mind. I will stay with State Farm not, just because the prices are very reasonable, but also because of the care that they give to their customers wanting them to be safe and protected. Thank you, State Farm for employing wonderful people who genuinely care about the customers and like their job. It shows. ☺️"

"Kelsey was super patient with me as I had a lot of questions about insurance for my motorcycle. I’m so grateful that she took her time and made sure I left the conversation feeling confident! Thanks Kelsey!"

"My car was damaged by another driver. Her insurance contacted me once then I did not hear from their adjuster. Over a month later I contacted my insurance State Farm. BJ worked me through all I needed. Set me up with a repair shop and car rental. State Farm covered my damages and will deal with her insurance for reimbursement. BJ was amazing handling this in a timely manner and to explain this process to me. Forever grateful. Thank you BJ"

"I had a great experience working with BJ Austin! He was extremely helpful, responsive, and professional throughout the entire process of switching my insurance. He made everything easy, answered all my questions, and made sure everything was taken care of smoothly. I really appreciate his patience and excellent customer service. Highly recommend BJ to anyone looking for a knowledgeable and reliable insurance agent!"

"Kelsey and Austin were very prompt and courteous with their proposals and worked with me to ensure I had the right coverage for our circumstances."

"Cole Ward is a great agent! Knowledgeable, helpful and always willing to listen."

"Our roof claim was processed in a professional and timely manner. We highly recommend our agent, Cole Ward"

"Cole Ward was very helpful! He helped save us a lot of money on our home and auto insurance!"

"Very helpful, never got impatient, and walked me through every step of the way. Excellent service."

"I would like to thank Taren and BJ for their assistance. They both did an excellent job assisting me regarding several questions my husband and I had. They were both so helpful, kind, and patient. We both hope they receive recognition for doing an excellent job. Many thanks"

"Luis is amazing and always there to help in any situation!"

"Spoke with Joe multiple times about getting life insurance. He made the process easy and answered all of my questions thoroughly. Will be recommending him to others in the future."

"I've been with this office for a number of years and I've always received top notch service. Ryder is very knowledgeable, thorough, and pleasant to work with. I've also worked with Joe who was also very knowledgeable and helpful."

"Talked to Cole and and Billie they worked with me to get the cheapest insurance for me I will recommend him if you need State Farm insurance"

"He was so helpful, personable and dropped my rates down by 40% from my other ins company!"

"Cole is always there to answer my questions. He makes dealing with insurance easy."

"Sterling follows through and is great to work with."

"BJ and Ryder did a phenomenal job with helping me and taking the time to answer questions! Would highly recomend this team for any needs regarding insurance."

"She is awesome person
BJ Taber"

"I had the pleasure of working with Mr. Sterling Thomas. He helped me save a tremendous amount of money on my new insurance policy. I’m telling all my family and friends to call Sterling!"

"very helpful and explained everything to me and made sure I knew what I was getting I added fully coverage on a motorcycle and 3 cars and added roadside service and saved me money"

"Spoke with Luis help get coverage on my truck"

"Taren Payne has helped me understand unassured motorist coverage when it was going into effect with State Farm she has also educated me on home insurance rates as they go up and why which is very helpful to understand why my bill is going up"

"We've been in the middle of a complicated claim on our home and have been working with BJ Austin at this office--WOW!! Not only has she been helpful, I can count on her to follow up and keep me up to date. She has been a great liaison for us and we've appreciated her time and patience."