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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aaron Anderson

August 7, 2026

5  out of  5
rating by Aaron Anderson
"Friendly and got me rolling on insurance pretty fats"
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hahns gruber

August 2, 2026

5  out of  5
rating by hahns gruber
"I had a good experience with Sterling."
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Molly Coleman

July 31, 2026

5  out of  5
rating by Molly Coleman
"I have always had a great experience dealing with Austin Jones office. The staff goes above and beyond to make sure their providing the best service to their customers. I'd definitely recommend them to friends and family."
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Lucy Wullenweber

July 29, 2026

5  out of  5
rating by Lucy Wullenweber
"Luis was great at helping me explore every option of car insurance to fit my budget! Very kind and knowledgeable! I would recommend this place to anyone."
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Mark Emon

July 10, 2026

5  out of  5
rating by Mark Emon
"Austin took really good care of me! I was able to save $50+ a month on my car insurance."
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Treyla Bence

July 8, 2026

5  out of  5
rating by Treyla Bence
"Sterling was very friendly and got me a much lower payment than my old insurance. He was very knowledgeable and helpful with helping me choose the right option for me and my car. Definitely recommend him for your insurance needs!"
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Kyle LeMieux

June 28, 2026

5  out of  5
rating by Kyle LeMieux
"Luis was amazing and instantly available to assist in all my insurance needs. He quickly helped with auto and two home insurance rates at far better a price than Allstate could match. If you're looking for great representation, ask for Luis!"
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Tandra Moss

June 26, 2026

5  out of  5
rating by Tandra Moss
"Sterling Was amazing and very helpful and able to find the right Information and insurance we needed"
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Keri Birk

June 24, 2026

5  out of  5
rating by Keri Birk
"Cole is a wealth of knowledge and a great agent. I would recommend him to anyone!"
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Conor Bates

June 24, 2026

5  out of  5
rating by Conor Bates
"They helped out so much"
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Jenna Bustamante

June 23, 2026

5  out of  5
rating by Jenna Bustamante
"If you want an insurance agent who fights for what’s right, State Farm south is the place to go! BJ has been an amazing advocate for me and family. As a first time home owner I didn’t imagine needing to use my home insurance within the first two years but here we are and boy has it been stressful. BJ walked me through every step, returned every call and listened to every exhausted complaint at the end of this busy mom’s day. BJ made sure we were treated fairly and helped me understand what was happening. I am so grateful for everything!"
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Jerod Sellers

June 23, 2026

5  out of  5
rating by Jerod Sellers
"Cole is very knowledgeable and great to deal with. If you are looking for insurance and don’t understand all the details of what you are getting he will get you up to speed!"
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Nancy Phelps

June 23, 2026

5  out of  5
rating by Nancy Phelps
"Cole Ward with Austin Jones is knowledgeable, professional and very helpful! I am honored to refer him to others."
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Zacore Swinney

June 23, 2026

5  out of  5
rating by Zacore Swinney
"Cole Ward is amazing. Super kind, caring, and makes it clear that he has your best interests in mind!

Absolutely would recommend, 10/10 as an insurance source and as a human!"
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Lindsay Bane

June 18, 2026

5  out of  5
rating by Lindsay Bane
"Cole was super helpful and kind. He helped us save so much money on our policies. Looking forward to working with State Farm."
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John Young

June 4, 2026

5  out of  5
rating by John Young
"BJ was my contact at Austin Jones, she was very helpful was easy to contact and worked diligently to help me through every process we had."
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Scott's Home repairs

June 1, 2026

5  out of  5
rating by Scott's Home repairs
"Very helpful"
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Christine

June 1, 2026

5  out of  5
rating by Christine
"This was the easiest fastest and most affordable experience ever. Thank you for making it a smooth transition."
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Assunta Cox

June 1, 2026

5  out of  5
rating by Assunta Cox
"Sterling was 100% helpful and helped me so much through my application. Thank you for your help"
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Deedra Hammons

May 27, 2026

5  out of  5
rating by Deedra Hammons
"I am writing to share my exceptional experience with BJ. (Billie) She does an amazing job and is truly the reason I stay with this company. Whenever I have questions about my policies, she is prompt, thorough, and takes the time to explain everything clearly. She has earned my complete trust, and her outstanding customer service is deeply appreciated.""
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Skyler Cates

May 26, 2026

5  out of  5
rating by Skyler Cates
"Great service"
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Greg Ward

May 20, 2026

5  out of  5
rating by Greg Ward
"All good! I greatly appreciate prompt talking to Austin and him working with me. He asked questions like a human and not someone sitting behind a desk that didn't give a ratts butt about who I was. Thank you sir."
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J'son Welch

May 19, 2026

5  out of  5
rating by J'son Welch
"Great rates !"
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Ryan Farell

May 14, 2026

5  out of  5
rating by Ryan Farell
"Worked with Sterling Matthew on home and auto coverage and he was excellent. Quick to respond, walked me through every option clearly, and reworked the quotes multiple times without any pressure until the coverage was exactly right. Made a complicated process simple. Highly recommend."
We responded:
"Thank you for sharing your experience, Ryan! I’m glad to hear the process felt clear and straightforward, and that you felt supported while reviewing your coverage options. We really appreciate your kind words and recommendation, and we’re always here if you have any questions! - Austin"
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Carl Davis

May 8, 2026

1  out of  5
rating by Carl Davis
"Annoying telemarketers.

They call every month to try to push their services on me. The guy turns into a pushy jerk when I say I’m not interested. Reminds me of a car dealership.

Don’t give them your number! Their insurance is overpriced anyway."
We responded:
"I’m sorry for your experience, Carl. We aim to keep all outreach respectful and low-pressure, and I understand that wasn’t your impression. I’ve noted your feedback and will make sure your contact preferences are updated so you are not contacted again. Thank you for letting us know. - Austin"