State Farm® Insurance Agent Austin Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Terry Wolf
March 24, 2026
5
out of
5
rating by Terry Wolf
"I had an outstanding experience working with Trey Wolf at State Farm. From start to finish, Trey was knowledgeable, patient, and genuinely focused on helping me find the right life insurance coverage for my needs—not just making a sale. He took the time to explain all my options in a way that was easy to understand, answered every question I had, and made sure I felt confident in my decision. What really stood out was his professionalism and the level of care he showed throughout the entire process. If you’re looking for someone trustworthy who truly puts their clients first, I highly recommend working with Trey Wolf at State Farm. He made what can feel like a complicated process simple and stress-free."
We responded:
"Thank you so much for the 5-star review, Terry! We are thrilled to hear that Trey provides such professional, responsive, and trustworthy service. Knowing he takes the time to explain coverage clearly and genuinely looks out for your best interests is exactly what we strive for. We truly appreciate your high recommendation and support! If you ever need anything else, please don't hesitate to reach out! -Austin"
Christine M.
March 24, 2026
5
out of
5
rating by Christine M.
"Received immediate answers regarding changes in vehicle coverage while also reviewing current coverage information. Quick, helpful, friendly responses during a potentionally stressful time! Thank you!"
We responded:
"Christine, thank you for sharing your experience! I’m glad we could provide quick and helpful answers during what can be a stressful time. It means a lot to know our efforts made the process easier and more clear for you. It means a lot to have your support! - Austin "
Julie Day
March 19, 2026
5
out of
5
rating by Julie Day
"Lora was extremely helpful and answered all of my questions with professionalism & friendliness! Thank you, Lora!"
We responded:
"Julie, thank you for your kind words! I’m thrilled to hear that Lora was able to help you and make the experience enjoyable. We’re lucky to have her on our team, and we really appreciate your feedback! - Austin "
Rose Frusciante
March 18, 2026
5
out of
5
rating by Rose Frusciante
"Austin Jones is a good man and he's been kind to me and my family, he's helped us, I've been happy dealing with him and his business. I'm very grateful to have found such honest people."
We responded:
"Rose, thank you for your kind words! It truly means a lot to me to hear that you and your family had a positive experience. I’m grateful for the opportunity to help and to work with such wonderful people like you. Your support mean everything to us, and we look forward to continuing to serve you whenever you need. - Austin "
Ian Alexander
March 17, 2026
5
out of
5
rating by Ian Alexander
"I spoke with Sterling Thomas. He set me up with my home and auto insurance. He was very patient and did a great job helping me out. Highly recommend!"
We responded:
"Ian, thank you for your thoughtful review and recommendation! I'm proud of our team for always putting our customers first and handling every situation with professionalism and care. We truly appreciate you and are always here when you need us. - Austin "
Emily Lopez
March 17, 2026
5
out of
5
rating by Emily Lopez
"I got into a car accident last week and having Trey wolf help me with my claims has helped me enormously and managing all of my work and paperwork that I needed to file I would recommend him to anybody !!!!Austin Jones. State Farm is the way to go:))!!!!!!"
We responded:
"Thank you so much for the 5-star review, Emily! We're thrilled to hear that Trey was able to make your switch to State Farm smooth and helpful. We truly appreciate your recommendation. If you ever need anything else, please don't hesitate to reach out! - Austin"
Devinee Williams
March 5, 2026
5
out of
5
rating by Devinee Williams
"Sterling was very efficient and kind! I highly recommend him for your insurance needs."
We responded:
"Devinee, thank you for your kind words! I'm thrilled to hear that Sterling provided you with such a positive insurance experience, and made the process smooth and clear for you. Your recommendation means a lot to us! - Austin "
Dylan Adams
February 27, 2026
5
out of
5
rating by Dylan Adams
"Cole is always very helpful and quick to help!"
We responded:
"Dylan, thank you for your feedback! We’re glad to hear Cole was helpful and quick to assist. We truly appreciate your kind words and look forward to serving you again! - Austin "
Steve Rhom
February 27, 2026
5
out of
5
rating by Steve Rhom
"I have the pleasure of knowing Austin through our local BNI group, and his professionalism and dedication to his clients are immediately apparent. He is an incredibly knowledgeable agent who truly cares about the community and operates with the highest level of integrity. If you're looking for someone who is reliable and genuinely invested in your protection, I highly recommend Austin Jones!"
We responded:
"Thank you so much for your kind words, Steve! We’re thrilled to hear that Austin’s professionalism, knowledge, and dedication made such a positive impression. Your recommendation means a lot, and we’re grateful for your support! - Austin "
Madison Spivey
February 25, 2026
5
out of
5
rating by Madison Spivey
"Joe was incredibly helpful in explaining exactly what I needed to get better coverage, and he even helped lower my bill in the process. He made everything clear and easy to understand. Thanks, Joe ~ I really appreciate your help!"
We responded:
"Madison, I really appreciate you taking the time to share your experience! Our team always strives to go the extra mile, and I’m glad that came through. It’s always our goal to make sure every customer feels well taken care of. - Austin "
Eli
February 24, 2026
5
out of
5
rating by Eli
"Lora was very helpful and quick to add a new car to my policy!"
We responded:
"Thank you for the wonderful review, Eli! We’re so glad to hear Lora was attentive and helpful during your visit. We look forward to serving you again! - Austin "
Preston Baumgartner
February 19, 2026
5
out of
5
rating by Preston Baumgartner
"I personally had a great experience working with this company. The entire process was smooth, straightforward, and clearly explained from start to finish. They were professional, responsive, and made everything easy to understand without any pressure. I really appreciated how efficient and seamless it all felt. Highly recommend!"
We responded:
"Thank you for your kind words, Preston! I’m thrilled to hear that your experience with our team was smooth, clear, and stress-free. It means a lot to know our efforts to make things easy and professional are appreciated. Your recommendation truly means a lot to us! - Austin "
Chris Waller
February 17, 2026
5
out of
5
rating by Chris Waller
"Really enjoyed working with Austin Jones State Farm and the team getting my policies in place. Thanks to the team in the office that helped follow up with my mortgage company to make sure the policy was paid through escrow. They took burden off of me and followed up until it was taken care of. Great communication from all! Highly Recommend!"
We responded:
"Thank you so much, Chris! I’m thrilled to hear our team could make the insurance process easier for you. We really appreciate your kind words and your recommendation. It means a lot to all of us! - Austin"
Michael Huene
February 17, 2026
5
out of
5
rating by Michael Huene
"Austin is a great guy and super helpful!"
We responded:
"Thank you so much, Michael! I’m glad I could help and really appreciate your kind words. - Austin"
Dustin Johnson
February 13, 2026
5
out of
5
rating by Dustin Johnson
"Cole is awesome, he helped me get the insurance I needed and went above and beyond what anyone else has done! I’m glad to be back with state farm."
We responded:
"Thank you so much, Dustin! I’m thrilled to hear that Cole could go above and beyond to help you. We’re so glad to have you back with State Farm and are always here whenever you need us! - Austin"
Teresa Moss
February 11, 2026
5
out of
5
rating by Teresa Moss
"Austin and Luis are the most knowledgeable men. I had some issues that I needed to have advise on and they gave great directions on how to obtain my goal and offered up even more ideas to help me be more successful. They have reviewed my insurance policies and made sure that I am covered but not drowning in coverage."
We responded:
"Thank you for your kind words, Teresa! I’m glad our team could help assist you with your insurance needs. It means a lot to know our efforts have been helpful, and we truly appreciate your feedback! - Austin"
Daniel Fowler
February 10, 2026
5
out of
5
rating by Daniel Fowler
"Cole walked me through my insurance with great understanding of the liability and the different coverages. He helped me correct my home and auto policies and was able to get me a great rate! Thanks Cole!"
We responded:
"Thank you for your kind review, Daniel! I’m glad Cole was able to help with your home and auto policies. We appreciate you taking the time to share your experience. - Austin "
Naomi
February 5, 2026
5
out of
5
rating by Naomi
"The staff at Austin Jones has been so easy to work with and helpful. They've helped us understand and resolve issues with our policies as they have come up and I can't recommend their office enough."
We responded:
"Thank you for the 5-star review, Naomi! We’re glad our team could assist and provide support when needed. We appreciate your recommendation. - Austin "
Billie J. Austin
January 30, 2026
5
out of
5
rating by Billie J. Austin
"What a great office team. Very efficient and helpful"
We responded:
"Thank you, Billie, for your fantastic review! We're thrilled to hear that you found our team efficient and helpful. Providing top-notch service is our priority, and we're delighted that we met your expectations. Please don't hesitate to reach out if we can help you with anything else. We appreciate your kind words and your confidence in our team! - Austin"
Gina Jacober
January 27, 2026
5
out of
5
rating by Gina Jacober
"I highly recommend Luis Flores at Austin Jones State Farm. He is both honest and kind and will work hard to make sure you are happy."
We responded:
"Gina, thank you for your kind review! I’m glad Luis could provide the service and support you were looking for. We truly appreciate your recommendation and are so happy to have you as part of our State Farm family! - Austin "
Pasty Yandell
January 16, 2026
5
out of
5
rating by Pasty Yandell
"The agent was very helpful and took his time and walked me through everything so I could get myself back on the app. Thank you so much for your time and patience with this"
We responded:
"Pasty, we really appreciate you sharing your experience! I’m glad me and the team could take the time to help and make everything clear for you. It’s great to know the process went smoothly, and we’re always here if you need anything else! - Austin "
Destiny Climpson
January 15, 2026
5
out of
5
rating by Destiny Climpson
"Sterling was amazing! I was able to get life insurance. Sterling made the process easy and helped me understand all my options."
We responded:
"Destiny, thank you for the kind review! I’m so glad Sterling could make getting life insurance straightforward and easy to understand. It’s wonderful to hear that the process was smooth, and we really appreciate your feedback! - Austin "
Lisa Dooley
January 14, 2026
5
out of
5
rating by Lisa Dooley
"Austin and BJ have been incredibly helpful and so thorough. We had several issues that needed sorted out and they have tirelessly worked through them for us. We are grateful for their professionalism and care throughout this process."
We responded:
"Lisa, thank you for the 5-star review! I’m glad BJ and I could assist and make sure everything was handled thoroughly. It means a lot to hear that our professionalism and care made a difference, and we truly appreciate your kind words! - Austin "
BRANDON PONCE
January 12, 2026
5
out of
5
rating by BRANDON PONCE
"Austin Jones State Farm is very attentive to their clients’ needs and custom tailors policies to ensure you get the right coverage. Highly recommended"
We responded:
"Brandon, thank you for your kind review! We’re glad to hear you felt well taken care of and that our team could help you get the coverage that fits your needs. We truly appreciate your recommendation! - Austin "
Janae Burgess
January 9, 2026
5
out of
5
rating by Janae Burgess
"Lora Vaughn was absolutely helpful to me when I called. I was having trouble navigating online forms so I called and she was more than helpful and very thorough when it came to any questions I had regarding my policy. She is wonderful!"
We responded:
"Janae, thank you for sharing your experience! I’m thrilled to hear that Lora could help you navigate everything and answer all your questions. She truly enjoys making things easier for our customers, and it’s wonderful to hear that her care made a difference for you. - Austin "