State Farm® Insurance Agent Austin Jones
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Adam Mautino
August 11, 2026
"We saved over over $1200 on car and home insurance going from Traveler’s home insurance and progressive car insurance. On top of that we increased the coverage we have. Overall great experience. Sterling Thomas was the one who helped us and was incredibly informative. We were able to tailor our coverage and deductibles to what we wanted, while staying under budget. The whole time Sterling listened and advised he stayed friendly and pleasant. Great experience!"
Shannon Ostrye
August 10, 2026
"Professional and Kind! Luis is very much informed of current coverage availability for all needs including personals like golf clubs and laptops! Committed to communicating with us so you never have to wonder if savings are available or what’s new in the Insurance business!!"
Linsey Lee
August 10, 2026
"Luis was awesome! He helped me add a second auto policy and made the process easy and quick!!"
Aaron Anderson
August 7, 2026
"Friendly and got me rolling on insurance pretty fats"
hahns gruber
August 2, 2026
"I had a good experience with Sterling."
Molly Coleman
July 31, 2026
"I have always had a great experience dealing with Austin Jones office. The staff goes above and beyond to make sure their providing the best service to their customers. I'd definitely recommend them to friends and family."
Lucy Wullenweber
July 29, 2026
"Luis was great at helping me explore every option of car insurance to fit my budget! Very kind and knowledgeable! I would recommend this place to anyone."
Mark Emon
July 10, 2026
"Austin took really good care of me! I was able to save $50+ a month on my car insurance."
Treyla Bence
July 8, 2026
"Sterling was very friendly and got me a much lower payment than my old insurance. He was very knowledgeable and helpful with helping me choose the right option for me and my car. Definitely recommend him for your insurance needs!"
Kyle LeMieux
June 28, 2026
"Luis was amazing and instantly available to assist in all my insurance needs. He quickly helped with auto and two home insurance rates at far better a price than Allstate could match. If you're looking for great representation, ask for Luis!"
Tandra Moss
June 26, 2026
"Sterling Was amazing and very helpful and able to find the right Information and insurance we needed"
Keri Birk
June 24, 2026
"Cole is a wealth of knowledge and a great agent. I would recommend him to anyone!"
Conor Bates
June 24, 2026
"They helped out so much"
Jenna Bustamante
June 23, 2026
"If you want an insurance agent who fights for what’s right, State Farm south is the place to go! BJ has been an amazing advocate for me and family. As a first time home owner I didn’t imagine needing to use my home insurance within the first two years but here we are and boy has it been stressful. BJ walked me through every step, returned every call and listened to every exhausted complaint at the end of this busy mom’s day. BJ made sure we were treated fairly and helped me understand what was happening. I am so grateful for everything!"
Jerod Sellers
June 23, 2026
"Cole is very knowledgeable and great to deal with. If you are looking for insurance and don’t understand all the details of what you are getting he will get you up to speed!"
Nancy Phelps
June 23, 2026
"Cole Ward with Austin Jones is knowledgeable, professional and very helpful! I am honored to refer him to others."
Zacore Swinney
June 23, 2026
"Cole Ward is amazing. Super kind, caring, and makes it clear that he has your best interests in mind!
Absolutely would recommend, 10/10 as an insurance source and as a human!"
Lindsay Bane
June 18, 2026
"Cole was super helpful and kind. He helped us save so much money on our policies. Looking forward to working with State Farm."
John Young
June 4, 2026
"BJ was my contact at Austin Jones, she was very helpful was easy to contact and worked diligently to help me through every process we had."
Scott's Home repairs
June 1, 2026
"Very helpful"
Christine
June 1, 2026
"This was the easiest fastest and most affordable experience ever. Thank you for making it a smooth transition."
Assunta Cox
June 1, 2026
"Sterling was 100% helpful and helped me so much through my application. Thank you for your help"
Deedra Hammons
May 27, 2026
"I am writing to share my exceptional experience with BJ. (Billie) She does an amazing job and is truly the reason I stay with this company. Whenever I have questions about my policies, she is prompt, thorough, and takes the time to explain everything clearly. She has earned my complete trust, and her outstanding customer service is deeply appreciated.""
Skyler Cates
May 26, 2026
"Great service"
Greg Ward
May 20, 2026
"All good! I greatly appreciate prompt talking to Austin and him working with me. He asked questions like a human and not someone sitting behind a desk that didn't give a ratts butt about who I was. Thank you sir."