State Farm® Insurance Agent Austin Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Fonda Downs
October 8, 2026
5
out of
5
rating by Fonda Downs
"Sterling follows through and is great to work with."
We responded:
"Fonda, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Tulsa. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Austin Jones and Team "
Matthew Cyr
October 5, 2026
5
out of
5
rating by Matthew Cyr
"BJ and Ryder did a phenomenal job with helping me and taking the time to answer questions! Would highly recomend this team for any needs regarding insurance."
We responded:
"Thank you so much for the 5 stars, Matthew! We truly appreciate your feedback and are always happy to help whenever you need us. "
Ghazala Mir
October 2, 2026
5
out of
5
rating by Ghazala Mir
"She is awesome person
BJ Taber"
We responded:
"Thank you so much for the 5-star rating, Ghazala! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Austin Jones "
Willis Washington
October 2, 2026
5
out of
5
rating by Willis Washington
"I had the pleasure of working with Mr. Sterling Thomas. He helped me save a tremendous amount of money on my new insurance policy. I’m telling all my family and friends to call Sterling!"
We responded:
"Thanks so much for the fantastic rating, Willis! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Jamie Smith
October 1, 2026
5
out of
5
rating by Jamie Smith
"very helpful and explained everything to me and made sure I knew what I was getting I added fully coverage on a motorcycle and 3 cars and added roadside service and saved me money"
We responded:
"Hi Jamie, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Austin Jones’s team. Please reach out to us if any questions come up! - Austin Jones’s Insurance Team "
Shane Thompson
October 1, 2026
5
out of
5
rating by Shane Thompson
"Spoke with Luis help get coverage on my truck"
We responded:
"Hi Shane, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Austin Jones’s team. Please reach out to us if any questions come up! - Austin Jones’s Insurance Team "
Jake Payne
September 30, 2026
5
out of
5
rating by Jake Payne
"Taren Payne has helped me understand unassured motorist coverage when it was going into effect with State Farm she has also educated me on home insurance rates as they go up and why which is very helpful to understand why my bill is going up"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Tulsa. "
Christian White
September 29, 2026
5
out of
5
rating by Christian White
"Talked to Cole and he worked with me to get the cheapest insurance for me I will recommend him if you need State Farm insurance"
We responded:
"Wow, thank you for the 5-star review, Christian! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Stephanie Biddick
September 29, 2026
5
out of
5
rating by Stephanie Biddick
"We've been in the middle of a complicated claim on our home and have been working with BJ Austin at this office--WOW!! Not only has she been helpful, I can count on her to follow up and keep me up to date. She has been a great liaison for us and we've appreciated her time and patience."
We responded:
"Hi Stephanie, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Austin Jones, Your State Farm Agent "
Justin Reynolds
September 19, 2026
5
out of
5
rating by Justin Reynolds
"Great insurance agent he got with me and helped me get a policy that I could afford i would recommend him to others"
We responded:
"Wow, thank you for the 5-star review, Justin! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Benjamin Mefford
September 16, 2026
5
out of
5
rating by Benjamin Mefford
"Very patient and helpful"
We responded:
"Thanks so much, Benjamin! We’re glad we could take the time to help and make the process easy for you. We appreciate the 5-star review!"
Freddy Olmos
September 11, 2026
5
out of
5
rating by Freddy Olmos
"Quick response and knew exactly what I needed made life really easy."
We responded:
"Thank you, Freddy! We’re glad we could get you a great price and make the insurance process quick and easy. We really appreciate you choosing our team!"
Brad
September 9, 2026
5
out of
5
rating by Brad
"Cole made it so quick n easy with the best price thank you sir"
We responded:
"Thanks, Brad! We love hearing that Cole made everything quick and easy while helping you find a great price. We appreciate your business and the 5-star review!"
Emma Ewton
September 9, 2026
5
out of
5
rating by Emma Ewton
"I am a scared and overwhelmed first time home buyer. Cole made getting our homeowners insurance easy and took one more thing off our plate. He stayed on top of everything and made sure I understood what I was getting. I really appreciate all of his help and would absolutely recommend him to anyone!"
We responded:
"Thank you so much, Emma! Buying your first home can feel overwhelming, and we’re so glad Cole was able to make the insurance side of things easy and give you one less thing to worry about. Congratulations on the new home, and thank you for trusting our team!"
Mary O
September 8, 2026
5
out of
5
rating by Mary O
"My son referred me to Sterling at State Farm. He got me set up on insurance for 2 vehicles that I had recently inherited. He took time to listen to me and had the insurance coverage done in no time. I am so pleased that I got to work with such a great young man. Thank you!"
We responded:
"Thank you, Mary! We’re glad Sterling was able to help get your vehicles taken care of and make the process easy. We truly appreciate your son’s referral and the opportunity to help you!"
KyLeyne Fox
September 8, 2026
5
out of
5
rating by KyLeyne Fox
"Great service wonderful responsive agent Stirling was the best!"
We responded:
"Thank you, KyLeyne! We’re so glad Sterling provided great, responsive service and helped you find a great price. We appreciate the kind words and your 5-star review!"
Amanda Boren
September 8, 2026
5
out of
5
rating by Amanda Boren
"Sterling was amazing! He really took the time to make sure we had the coverage we needed and answered all my questions."
We responded:
"Thank you, Amanda! We love hearing that Sterling took the time to make sure you had the right coverage and answered all of your questions along the way. We appreciate you trusting our team with your insurance!"
Jacob Tarter
September 1, 2026
5
out of
5
rating by Jacob Tarter
"BJ and Cole are amazing!!"
We responded:
"Thanks, Jacob! We couldn’t agree more—BJ and Cole are awesome! We appreciate you taking the time to leave them a shoutout and a 5-star review!"
Lida Perez
August 28, 2026
5
out of
5
rating by Lida Perez
"Joe at Austin Jones Statefarm is a phenomenal agent and helped us get the best coverage possible! Highly recommend asking for Joe!"
We responded:
"Thank you so much, Lida! We’re thrilled to hear Joe helped you find the right coverage and took great care of you. We appreciate the recommendation and are lucky to have Joe on our team!"
Xenia Knight
August 28, 2026
5
out of
5
rating by Xenia Knight
"Great personality, very professional, the whole process was fast and very simple. He helped me save on my car insurance and I'm am very happy with the service"
We responded:
"Thank you, Xenia! We’re so glad we could make the process fast and simple while helping you save on your insurance. We truly appreciate you trusting our team!"
Christian Hart
August 28, 2026
5
out of
5
rating by Christian Hart
"Cole and Bj we’re both amazing and very patient with me as this is my first time ever getting insurance very friendly 10/10 people"
We responded:
"Thanks, Christian! We’re glad Cole and BJ made your first experience getting insurance an easy one. We appreciate the 10/10 and are happy to have you with our agency!"
Cassandra Wright
August 26, 2026
5
out of
5
rating by Cassandra Wright
"I've been with this office for a number of years and I've always received top notch service. Ryder is very knowledgeable, thorough, and pleasant to work with."
We responded:
"Thank you, Cassandra! It means a lot to hear that after being with our office for several years, you continue to receive the level of service we strive for. We appreciate your loyalty and are lucky to have Ryder taking great care of you!"
Eli
August 20, 2026
5
out of
5
rating by Eli
"Lora was very helpful and quick to add a new car to my policy!"
We responded:
"Thank you for the wonderful review, Eli! We’re so glad to hear Lora was attentive and helpful during your visit. We look forward to serving you again! - Austin "
Adam Mautino
August 11, 2026
5
out of
5
rating by Adam Mautino
"We saved over over $1200 on car and home insurance going from Traveler’s home insurance and progressive car insurance. On top of that we increased the coverage we have. Overall great experience. Sterling Thomas was the one who helped us and was incredibly informative. We were able to tailor our coverage and deductibles to what we wanted, while staying under budget. The whole time Sterling listened and advised he stayed friendly and pleasant. Great experience!"
We responded:
"Thank you, Adam! We love hearing that Sterling was able to help you save while also improving your coverage. Taking the time to understand what you need and building coverage around that is exactly what we strive for. We truly appreciate you trusting our team with your home and auto insurance!"
Shannon Ostrye
August 10, 2026
5
out of
5
rating by Shannon Ostrye
"Professional and Kind! Luis is very much informed of current coverage availability for all needs including personals like golf clubs and laptops! Committed to communicating with us so you never have to wonder if savings are available or what’s new in the Insurance business!!"
We responded:
"Thank you, Shannon! We’re so glad Luis continues to keep you informed and makes sure you’re aware of new coverage and savings opportunities. We appreciate your trust in Luis and our team!"